Maritime Safety Queensland (MSQ) - Principal Director (Pilotage Service Delivery and Regulation)
Maritime Safety Queensland (MSQ) - Principal Director (Pilotage Service Delivery and Regulation)
| Maritime Safety Queensland (MSQ) is seeking applications from suitable candidates for the position of Principal Director (Pilotage Service Delivery and Regulation) to support the General Manager, MSQ in the management and regulation of safe and efficient port pilotage service delivery.
The role reports to the Executive Director (Port Operations and Vessel Traffic Services) and is required to liaise internally with the Regional Harbour Masters and externally with port pilotage service providers, government, non-government organisations, and industry peak bodies in relation to regulation and monitoring of delivery of pilotage services in accordance with MSQ Legislation. The following qualifications / requirements are mandatory for this position:
The following qualifications are desirable for this position:
MSQ is seeking to employ a quality candidate with the following attributes in mind:
This role is offered as an individual contract for a period of three (3) years. In recognition of the importance of this role a highly competitive and attractive total remuneration package is negotiable in the range of $370K-$420K p.a. for the successful candidate. |
Further information and a full role description can be obtained by contacting Chris Raley below. If you have the necessary experience and personal attributes and would like to be considered for this challenging role, send a comprehensive and current resume outlining your work experience and achievements relevant to this role. Also provide a synopsis, in no more than two (2) pages, of how your experience, abilities and knowledge are relevant for this role, particularly considering the attributes listed in the role description. Applications, in soft copy only, to be received by the undersigned no later than 20 August 2021.
Chris Raley
Thompson Clarke Shipping Pty Ltd
E : craley@thompsonclarke.com.au
T: +61 (0)2 4385 8752; M: +61 (0)419 333 550
Hapag-Lloyd (Australia) Pty Ltd - Port Operations Coordinator
Hapag-Lloyd (Australia) Pty Ltd - Port Operations Coordinator
About the business
As one of the world’s leading liner-shipping companies, we transport several million containers to and from all regions of the world every year. “Number one for quality” is our customer promise and a feature with which we want to visibly stand out from our competitors.
Shipping is much more than just containers at sea. Imagine a career in one of the most exciting and multinational industries in the world. Come aboard and together with 13,300 colleagues, on land and at sea, across 131 countries, shape the future of a now 174-year-old liner shipping company.
About the role
We are currently seeking an experienced Port Operations Coordinator to join our Operations team. This is based within our busy Australian head office in Pyrmont, Sydney.
As the Port Operations Coordinator, you will be responsible for but not limited to the following:
- Maintain all schedules in FIS plus container schedules for all services.
- Act as Focal Point between departments, Terminal Operator, Ship Planning, Authorities and Partner Lines.
- Arrange smooth Vessel, Port and Cargo Operations in accordance with local rules and regulations, safety and security procedure.
- Coordinate the port call workflow for Hapag-Lloyd vessels and cargo & arrange payments.
- Creation of Work Orders & processing all invoices related to Ship/Terminal/Port activities within the deadline/KPI
- Complete export dangerous-goods-lists with final container numbers and lodge same to port authorities and vessels were applicable.
- Compile dangerous goods documents and refer report for loading of Hapag Lloyds Containers to vessel operator/agents.
- Work out cost estimates for special shipments.
- Other duties as required
Skills and experience
- Work experience in liner shipping or freight forwarding
- Ability to work in a team and under pressure
- Computer Literate (MS Office)
- Fluent English, both written and verbal
Our commitment to you:
- Competitive remuneration & bonus structure
- Ongoing training and professional development opportunities
- Hybrid work arrangements
- Great team and company culture who value diversity & inclusion and celebrating success
If you are interested in this fantastic opportunity, please send your resume to hrau@hlag.com.
Application will be treated with strict confidence.
Closing date for applications is 31st July 2021.
Only shortlisted candidates will be contacted.
Inchcape Shipping Services - Export Customer Service Coordinator - Liner (Port Melbourne)
Inchcape Shipping Services - Export Customer Service Coordinator - Liner (Port Melbourne)
Inchcape Shipping Services (ISS) provides global strategic maritime, cargo and supply chain solutions to shipowners and operators who span all geographies, market segments, vessels and asset types. Inchcape Shipping Services today, handles over 10000 port calls per annum in the Australasian region employing approximately 400 people in over 35 port offices. The ISS Australasia team is spread across three key functional areas - Port Agency, Liner Agency and Marine Surveying.
Reporting to the Customer Service Manager - Liner, the Export Customer Service Coordinator - Liner is responsible for:
- Preparing export documentation and invoices to assist cargo movement
- Timely lodgement of manifests as per regulatory and process requirements
- Handling customer service enquiries in a professional manner
- Generating accurate documentation with minimal errors in compliance with Inchcape and Liner policies
- Receiving and generating Bills of Landing based on information presented by the customer
- Ensuring the timely and accurate handling of vessel balancing processes to enable appropriate document management and release
- Promoting e-commerce within the market
- Checking customer payments are reconciled correctly
Selection criteria:
- Tertiary qualifications in a related field
- At least 2 years’ experience in the shipping or cargo industry
- Demonstrated knowledge of shipping export documentations
- Previous experience with import/export shipping
- Typing speed of at least 40 WPM
- Fluent in English – both written and spoken
- Ability to work towards a deadline
- Ability to work autonomously and as part of a team
- High level of computer literacy
- At least 1 years’ experience handling Export Documentation functions in liner shipping
- A desire to foster and work within a team committed to service
- Previous experience with IQ Ship operating system (desirable)
- Knowledge of IMO Hazardous (desirable)
At Inchcape Shipping Services, we believe in building a diverse and high performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training and expertise. We realise the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.
This is a permanent full-time position.
Applications close 2 August 2021.
To apply, email abraam.shahid@iss-shipping.com
Inchcape Shipping Services - Export Customer Service Supervisor (St Leonards)
Inchcape Shipping Services - Export Customer Service Supervisor (St Leonards)
Inchcape Shipping Services (ISS) provides global strategic maritime, cargo and supply chain solutions to shipowners and operators who span all geographies, market segments, vessels and asset types. Inchcape Shipping Services today, handles over 10,000 port calls per annum in the Australasian region employing approximately 400 people in over 35 port offices. The ISS Australasia team is spread across three key functional areas - Port Agency, Liner Agency and Marine Surveying.
Reporting to the Customer Service Manager, the Export Customer Service Supervisor is responsible for:
- Supervise the Export Customer Service team to take and process export bookings;
- Leading and providing direction on service excellence
- Monitoring and managing vessel space capacity and ensuring all transhipment routing is in line with Liner Head Office instructions
- Assist and train staff as required
- Supervise the booking, export documentation and invoices processes to ensure the smooth delivery of customer service excellence
- Timely lodgement of manifests as per regulatory and process requirements
- Handling customer service enquiries in a professional manner
- Generating accurate documentation with minimal errors in compliance with Inchcape and Liner policies
- Generating and distributing B/L, tax invoices, export manifests, and other appropriate documentation as per regulatory and liner requirements
- Ensuring compliance with regulatory requirements in all aspects of the business
- Ensuring timely and accurate handling of vessel balancing.
Selection criteria:
- Tertiary qualifications in a related field
- At least 2 years’ experience in the shipping or cargo industry
- Demonstrated knowledge of shipping export documentations
- Previous experience with import/export shipping
- Fluent in English – both written and spoken
- Ability to work towards a deadline
- Ability to work autonomously and as part of a team
- High level of computer literacy
- A desire to foster and work within a team committed to service
- Knowledge of IMO Hazardous (desirable)
- Previous leadership experience (desirable)
At Inchcape Shipping Services, we believe in building a diverse and high performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training and expertise. We realise the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.
This is a permanent full-time position.
Applications close 2 August 2021.
To apply, email abraam.shahid@iss-shipping.com
Inchcape Shipping Services - Operations Coordinator (Banksmeadow)
Inchcape Shipping Services - Operations Coordinator (Banksmeadow)
Inchcape Shipping Services (ISS) provides global strategic maritime, cargo and supply chain solutions to shipowners and operators who span all geographies, market segments, vessels and asset types. Inchcape Shipping Services today, handles over 10,000 port calls per annum in the Australasian region employing approximately 400 people in over 35 port offices. The ISS Australasia team is spread across three key functional areas - Port Agency, Liner Agency and Marine Surveying.
Reporting to the Customer Service Manager, the Export Customer Service Supervisor is responsible for:
- Supervise the Export Customer Service team to take and process export bookings;
- Leading and providing direction on service excellence
- Monitoring and managing vessel space capacity and ensuring all transhipment routing is in line with Liner Head Office instructions
- Assist and train staff as required
- Supervise the booking, export documentation and invoices processes to ensure the smooth delivery of customer service excellence
- Timely lodgement of manifests as per regulatory and process requirements
- Handling customer service enquiries in a professional manner
- Generating accurate documentation with minimal errors in compliance with Inchcape and Liner policies
- Generating and distributing B/L, tax invoices, export manifests, and other appropriate documentation as per regulatory and liner requirements
- Ensuring compliance with regulatory requirements in all aspects of the business
- Ensuring timely and accurate handling of vessel balancing.
Selection criteria:
- Tertiary qualifications in a related field
- At least 2 years’ experience in the shipping or cargo industry
- Demonstrated knowledge of shipping export documentations
- Previous experience with import/export shipping
- Fluent in English – both written and spoken
- Ability to work towards a deadline
- Ability to work autonomously and as part of a team
- High level of computer literacy
- A desire to foster and work within a team committed to service
- Knowledge of IMO Hazardous (desirable)
- Previous leadership experience (desirable)
At Inchcape Shipping Services, we believe in building a diverse and high performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training and expertise. We realise the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.
This is a permanent full-time position.
Applications close 2 August 2021.
To apply, email abraam.shahid@iss-shipping.com
Inchcape Shipping Services - Port Manager (Fremantle)
Inchcape Shipping Services - Port Manager (Fremantle)
Inchcape Shipping Services (ISS) provides global strategic maritime, cargo and supply chain solutions to shipowners and operators who span all geographies, market segments, vessels and asset types. Inchcape Shipping Services today, handles over 10000 port calls per annum in the Australasian region employing approximately 400 people in over 35 port offices. The ISS Australasia team is spread across three key functional areas - Port Agency, Liner Agency and Marine Surveying.
Reporting to the Regional General Manager – WA/NT/SA/TAS, the Port Manager is responsible for the development and growth of revenue, managing daily operation functions, workload management, and ensuring employees have the competency, direct, and support to provide exception support to customers.
Key responsibilities:
- Lead and manage direct reports, including managing and distributing workload in the team to ensure effective management of resources and 24/7 service coverage
- HR functions such as recruitment, performance appraisal, performance management, and coaching of staff
- Deliver centralized vessel operations in accordance with Inchcape policies and procedures
- Support port call optimization with forward planning and schedule review within the team to minimize port call duration
- Ensure centralised processing and delivery of required documentation, including inward and outward clearances of vessels, cargo manifest and required documents to ensuring compliance with laws and regulations
- Establish and maintain formal and informal relationships with principals, relevant government departments and agencies, local authorities and service providers
- Ensuring any funding requests are appropriate and are provided to the correct managers for approval
- Ensure strict compliance to all relevant safety, quality and environmental procedures
- Provide the department management with updated information on customers, revenue opportunities and local rules and regulations and any changes
The successful candidate may be required to work overtime, weekends, and nights on occasion.
Selection criteria:
- At least 5 years’ experience in the shipping or cargo logistics industry
- At least 5 years’ exposure to shipping operations
- Tertiary qualifications in a relevant field (advantageous)
- Full drivers’ licence
- Previous experience managing staff (preferred)
- Commercial acumen
- Previous experience using Microsoft Office Suite
- Strong communication and interpersonal skills
- Ability to work towards a deadline
- Ability to work autonomously and as part of a team
- High level of computer literacy
At Inchcape Shipping Services, we believe in building a diverse and high performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training and expertise. We realise the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.
This is a permanent full-time position.
Applications close 2 August 2021.
To apply, email abraam.shahid@iss-shipping.com