By shipping line ANL
Today, workplaces are different. They’re multiple places. They can be virtual and they’re flexible.
With that in mind, it’s fair to say employee experience (EX) is no longer limited to the four walls of the office.
Today, employee experience looks at the physical, mental and social wellbeing of a staff member during their time at a company and as every business increasingly recognises that these members are their greatest asset, employee experience becomes the utmost priority.
As one of ANL’s key strategic principles moving into 2021, we sat down with CEO of ANL Shane Walden to discuss his renewed vision of employee experience.
“COVID-19 was a significant eye-opener to the breadth of employee wellbeing and of course, employee experience. As many of us incurred a dramatic change of pace, the impacts felt by countless organisations, including ANL, forced leadership teams to re-evaluate ‘business as usual’ practices and identify how we can best maintain productivity, retain staff engagement and instill positive reinforcement amidst the challenges keeping us apart.”
“However, it was during this turbulent time I understood the significance of one’s personal wellbeing to perform in the best way they know how,” says Mr. Walden
“In 2020, we realised that employee engagement is truly essential to the success of our business. When our personnel felt engaged and valued, they were inspired and motivated to perform. So, by making a conscious effort to understand what they needed from the business, this provided us a greater understanding of what stimulated and encouraged them to produce their best work.”
With these key learnings in mind, ANL recently launched the ‘Care’ Program – a dedicated employee experience program that is underpinned by:
Care – How we foster
Grow – How we thrive
Connect – How we relate
Under these three spheres, ANL has consolidated the social, physical, financial, mental and emotional wellness of our personnel to uplift employee experience and instill the business’s sense of care towards each individual member.
Shane says that by investing in employee wellness by way of exercise classes, committees/clubs, industry insight webinars, health checks and more, he hope that the ‘Care’ program will deliver on his goal to provide a positive employee experience where all team members feel heard, secure, recognised and most importantly, valued.
“By implementing a ‘people-first’ mindset, we hope that by catering to their needs, we will strengthen the commitment amongst teams by giving them a shared purpose and establish a better sense of community. Through this approach, it will enable people to work together, help each other, offer support and collaborate in an effective manner.”
